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Support and contact
Is the freshness of our products guaranteed ?
What if I can not find my favorite product on the list ?
Order as a company ?
Do you work with local producers or suppliers ?
Placing an order
How can I pay ?
How is my credit card data saved ?
Is there a minimum order ?
Packaging and returnable containers/bags
I already made an order but I forgot something. Is it possible to add products to my order ?
Can I order higher quantities than those accepted by the system ?
And if the weight of certain products, such as meat, does not match with the ordered weight ?
What are the delivery times ?
What are the delivery costs ?
When do I have to order to receive my products the next day ?
Why are some delivery slots blocked ?
How to create a shopping list ?
How to use my "discount code" ?
I have food allergies, what can I do ?
What is the "MyShop" filter ?
How to use the sponsorship system ?