FAQ

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• Miscellaneous
• Is the freshness of our products guaranteed ?
• What if I can not find my favorite product on the list ?
• Order as a company ?
• Do you work with local producers or suppliers ?
• Placing an order
• How can I pay ?
• How is my credit card data saved ?
• Is there a minimum order ?
• Packaging and returnable containers/bags
• I already made an order but I forgot something. Is it possible to add products to my order ?
• Can I order higher quantities than those accepted by the system ?
• And if the weight of certain products, such as meat, does not match with the ordered weight ?
• Delivery
• What are the delivery times ?
• What are the delivery costs ?
• When do I have to order to receive my products the next day ?
• Why are some delivery slots blocked ?
• Site functions
• How to create a shopping list ?
• How to use my "discount code" ?
• I have food allergies, what can I do ?
• What is the "MyShop" filter ?
• How to use the sponsorship system ?